Privacy Policy.
Welcome to our products. EJET (including services
provided through our app, website, and other
platforms, hereinafter referred to as "Products
and Services") is developed and operated by EJET
Co., Ltd. (hereinafter referred to as "we"
or "our"). Ensuring the security of user
data and the protection of privacy is our utmost
priority. This Privacy Policy outlines how we collect,
use, store, and protect your personal information when
you access and use our Products and Services.
Before continuing to use our products, we
kindly ask you to read this Privacy Policy carefully.
By using our services, you agree to all the terms
outlined herein, and you consent to the collection and
use of your information as described. If you have any
questions or concerns regarding this Privacy Policy,
please contact our customer service team via email at
ejetglobal@ejet.com or use the feedback mechanism
within the product. If you disagree with any part of
this policy, we recommend that you discontinue use of
our Products and Services.
This Privacy
Policy is intended to help you understand the
following:
1. How We Collect and Use Your Personal Information
Personal information refers to any data that can
identify an individual, either alone or in combination
with other information. We collect and use your
personal data in accordance with the Cybersecurity Law
of the People's Republic of China, the
Information Security Technology - Personal Information
Security Specification (GB/T 35273-2017), and other
relevant laws and regulations. We adhere to the
principles of lawfulness, fairness, and necessity in
the collection and use of personal data when you use
our products and/or services. This may include, but is
not limited to, your phone number, email address,
preferences, and interests.
To access our
full suite of services, you are required to first
register a user account. We will collect data
associated with your account, such as your username,
password, and contact details, which are submitted
during the registration process. We may verify your
identity through SMS or email to ensure the
authenticity of the information provided.
2. How We Store and Protect Your Personal Information
As a general rule, we retain your personal information
only for as long as is necessary to fulfill the
purposes for which it was collected. We will keep your
personal information for the duration required to
manage our relationship with you (e.g., when you
create an account or receive services from our
products). In order to comply with legal obligations
or to meet applicable statutory limitations for legal
rights or contracts, we may need to retain your
personal information after the aforementioned period
expires and may not be able to delete it upon request.
When your personal information is no longer required
for legal obligations or statutory purposes, we will
ensure it is securely deleted or anonymized.
We
employ industry-standard security measures to protect
the personal information you provide, including
encryption of critical data to prevent unauthorized
access, disclosure, alteration, damage, or loss. We
take all reasonable precautions to safeguard your data
and use trusted security protocols to prevent
malicious attacks.
For enhanced privacy
protection, we apply data anonymization during
collection, ensuring that sensitive privacy data is
not stored in an identifiable form, even within our
database.
3. How We Share, Transfer, and Disclose Your Personal Information
In the course of managing our day-to-day business
activities and in pursuit of legitimate interests, we
will use your personal information in a compliant and
appropriate manner. For the purposes of business
operations and services, we use this data solely
within our organization and do not share it with third
parties, except as required by law.
We may
share your personal information in compliance with
applicable laws and regulations, or in response to
mandatory requests from government authorities. When
such requests are received, we will require the
relevant legal documentation, such as a subpoena or
investigation letter, in accordance with the
applicable legal framework. We strive to maintain
transparency when disclosing information, within the
boundaries of the law.
Your personal
information may be shared, transferred, or disclosed
without prior consent in the following cases:
1.
Directly related to national security or defense
security;
2. Related to criminal investigations,
prosecutions, trials, or the enforcement of legal
judgments;
3. To protect the life, property, or
other significant legal rights of individuals, and
when it is difficult to obtain consent;
4.
Personal information you have disclosed publicly;
5.
Information collected from publicly available lawful
sources, such as legitimate news reports or government
disclosures;
6. As required for the performance
of a contract with the data subject;
7. Necessary
for the maintenance and security of our products or
services, such as troubleshooting product or service
failures;
8. Any other situations prescribed by
law or regulation.
4. How We Use Cookies and Other Tracking Technologies
To ensure the proper functioning of our products, we
may store small data files called cookies on your
computer or mobile device. Cookies typically contain
identifiers, product names, and some numeric and
character data. By using cookies, we are able to store
your preferences or product-related data, allowing us
to verify if a registered user has logged in,
improving the quality of our service, and optimizing
your user experience.
We use various types
of cookies for different purposes, including: strictly
necessary cookies, performance cookies, marketing
cookies, and functional cookies. Some cookies may be
provided by external third parties to provide
additional features for our products. We do not use
cookies for purposes other than those stated in this
policy. You can manage or delete cookies based on your
preferences. You can clear all cookies stored on your
device or adjust your browser settings to block or
disable cookies. Please note that blocking or
disabling cookies may affect your ability to use our
products and services fully.
5. Contact us
If you have any questions, opinions or suggestions
about this agreement or this service, you can contact
us through the following ways:
(1) Call the
customer service hotline: +86 150 8821 0909
(2)
Email to: ejetglobal@ejet.com